Refund Policy

Refund Policy

Last updated: May 28, 2026

Return & Exchange Policy

We want you to be completely satisfied with your Pure Mullein purchase. If you are not satisfied, we offer a 30-day return policy from the date of delivery.

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable Items

Several types of goods are exempt from being returned, including: perishable goods, intimate health products (for hygiene reasons), and items marked as final sale.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed within 5-10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at support@puremullein.com.