Shipping Policy
Learn about PureMullein shipping options, processing times, delivery destinations and tracking information for Pure Mate™ products.
Last updated: May 28, 2026
Every Pure Mate™ order is prepared with care and shipped with tracking information provided after dispatch.
- Order processing: 1-2 business days
- Tracking information provided after shipment
- Shipping available to supported destinations
Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
We are working to expand our shipping destinations.
Mullein Vape Shipping & Availability in Canada
Canadian shoppers can review our dedicated Canada guide for Pure Mate™ product information, destination availability, shipping considerations and what to check before ordering.
Processing Time
Orders are typically processed within 1-2 business days.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Costs
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $9.99 |
| Express Shipping | 2-3 business days | $19.99 |
| Free Standard Shipping | Orders over $50 | Free |
Tracking Your Order
After your order has shipped, a confirmation email containing tracking information will be sent to you.
Tracking updates may take some time to appear after the package enters the carrier system.
International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery times may vary depending on customs processing and local delivery conditions.
Frequently Asked Questions
PureMullein currently ships to the United States, Canada, United Kingdom, Australia and New Zealand.
Canada is currently listed as a supported destination. For Canada-specific product, availability and ordering information, visit the Mullein Vape Canada guide .
Orders are typically processed within 1-2 business days. Delivery time depends on the selected shipping method.
Yes. Tracking information is provided after your order ships.
For shipping questions, please contact: support@puremullein.com